2 solutions:

• Contact your reseller
• Contact akewa* over the Internet by giving us the following information: your Windows version, the akewa* product you are using and complete the form       end User support

In order to help you better, you need to be registered.

Please complete all mandatory fields and send us the registration form in order that we may register your Company in our database.

Complete the form Product registration

Reminder : In order to find the akewa version you are using and the serial number of the dongle :

Connect your USB dongle and launch akewa* software

After launching akewa*

1.   Select Help/ About on the menu bar

2.   The version and the serial number of the USB dongle is written in the dialog box.

In case of difficulties, complete the form Reseller support

Free technical support from akewa* is available for the end user by using the Internet.

We commit to answer your query within 24 Hours.